Are you an MWA member? Sign in to the MWA Member Portal to submit your event for publishing on our website!

Loading Events

« All Events

  • This event has passed.

Growing Equity Webinar Series: Using Human Centered Design to (Re)Design Our Services, Systems, and Structures

May 17 @ 2:00 pm - 3:30 pm

Join MWA on Wednesday, May 17th at 2PM for our second 2023 Growing Equity Workshop: Using Human Centered Design to (Re)Design Our Services, Systems, and Structures with Afton Partners.

Human-Centered Design (HCD) is a creative approach to problem solving that starts with understanding customer needs and ends with a solution tailor-made to meet those needs. However, this type of approach to problem solving is not often deployed within the workforce development field given the seeming rigidness of funding requirements, policies and procedures. In this interactive session, learn more about the mindset and process of HCD, understand the impact it can have on service delivery via a case study out of Detroit, and hear how local practitioners are using it to redesign services within their own organizations. Walk away with a new outlook on how workforce services can be delivered and ideas for designing (or redesigning) your programs and services across Massachusetts!

Venue

Zoom

Organizer

MWA

Other

Event Contact Name
Raija Vaisanen
Event Contact E-Mail
rvaisanen@massworkforce.com
Scroll to Top